You have been directed to this Privacy Policy through a link located on one of the websites owned by the Reig Jofré Group to which the provisions of this document apply.

Data Controller

The company responsible for processing any personal data of the user under this Privacy Policy is:
LABORATORIO REIG JOFRÉ, S.A.
NIF: A96184882
Address: Carrer Gran Capità, 10 – 08970 Sant Joan Despí (Barcelona) – Spain –
Email address: info@reigjofre.com
Corporate website: reigjofre.com
Telephone: 934806710
Registered in the Mercantile Registry of Barcelona, Spain (In Volume 44648, Folio 105, Sheet Number B-462303, Entry 117a

LABORATORIO REIG JOFRÉ, S.A. acknowledges the importance of protecting your personal information, and we are committed to treating it responsibly and in accordance with data protection laws.

This Privacy Policy aims to regulate all aspects relating to processing the data of the users who browse or provide their personal data through the different forms on the Reig Jofre Group’s websites.

Personal Data

Personal data is information that identifies you or makes you identifiable. In the boxes established for this purpose on the website, we collect the personal data that the user submits to us: name, surname, email, telephone, postal address, town, etc., as well as data that users may voluntarily provide us through the social media they use. In this case, privacy will depend on the user’s configuration and the terms and conditions of the social media itself.

A user’s visit to the website does not imply that they have to provide any personal data. However, if such data is provided, it will be processed according to the law, subject at all times to the principles and rights set out in GDPR 2016/679 of 27 April 2016 and LOPDGDD 3/2018 of 5 December.

Purpose, duration and legitimacy of the processing:

The data provided by the user will be processed for the following purposes, as applicable:

• To respond to a request or query made by the user through the contact form on the website. We collect and process the user’s personal data to process and manage their request or any query made through this form. We will keep this data for the time necessary to comply with the request and for the time established by law; for at least 3 years.
• The basis of legitimacy for the data processing will be the user’s consent on ticking the acceptance box of our privacy policy before sending the request. The user can revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To improve the web browsing experience. This data will be kept as long as the user does not revoke their consent to its processing by deleting cookies and for the time established by law; for at least 3 years.
  The basis of legitimacy to improve the user’s experience when browsing the web is the consent granted by the user when accepting cookies. The user can revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To manage our social media and send you information about our activities and products. This data will be kept as long as the user does not revoke consent to its processing by deleting cookies and for the time established by law; for at least 3 years.
  The basis of legitimacy for managing our social media and sending users our activities and news is the consent given for this purpose. The user can revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To manage the User’s registration and participation in the blog comment form located on the website. These comments will be managed by the WordPress platform. The data provided will be kept as long as the user does not request unsubscription to the blog content, and for the time established by law; for at least 3 years.
  The basis of legitimacy of the data processing will be the consent granted by the user when registering through the blog subscription form and ticking the acceptance box of our privacy policy before sending their request. The user can revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To send newsletters and bulletins on REIG JOFRÉ, S.A. LABORATORY products. With the user’s consent, we collect and process personal data to send information about our products and services. This data will be kept as long as the user does not revoke consent to its processing by deleting cookies, and for the time established by law; for at least 3 years.
• The basis of legitimacy of the data processing will be the user’s consent on ticking the acceptance box of our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user can revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To manage a curriculum vitae submitted by the interested party through the form enabled for this purpose and include it in the company’s recruitment database. These data will be processed for a maximum period of one year, after which the data will be blocked for the legally established time, guaranteeing total respect for confidentiality in the processing and its subsequent destruction.
  The basis of legitimacy for managing and processing the curriculum vitae of the interested party is their consent, which they express by taking an affirmative action by sending their CV and ticking the acceptance box of our privacy policy before sending it. The user can revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To register and manage an account as a “registered user” through the registration form located on the website, which will allow the user to access their private service area and inform them of our activities, being able to send them commercial communications with news of our services by any electronic means. This data will be kept for as long as the user does not request deregistration and for the time established by law; for at least 3 years.
  The basis of legitimacy of the data processing will be the consent granted by the user when registering through the blog subscription form and on ticking the acceptance box of our privacy policy before sending their request. The user has the right to revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To manage our social media and send you information about our activities and products. This data will be kept as long as the user does not revoke consent to its processing by deleting cookies, and for the time established by law; for at least 3 years.
  The basis of legitimacy for managing our social media and sending the user our activities and news is the consent given for this. The user has the right to revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To manage user registration when registering to attend an event or activity organised by LABORATORIO REIG JOFRÉ, S.A. through the data collected in the form enabled for this purpose on the website. This data will be kept for the duration of event and for the time established by law; for at least 3 years.
  The basis for legitimising the data processing will be the consent granted by the user when completing the participation form enabled for this purpose on the website and by ticking the acceptance box of our privacy policy and the specific bases for said contest or draw. The user has the right to revoke consent at any time without affecting the lawfulness of processing based on the consent given prior to its withdrawal.
• To supply training and information for users registered on the Website and carry out, where appropriate, the necessary steps to allow their registration and attendance or monitoring of courses, conferences, events and any other training, social, informative and/or educational activities which the user is interested in, and which are offered through the website. This data will be kept for the duration of the event and for the time established by law; for at least 3 years.
  The legitimacy for this personal data processing is the execution of the contract to which the user is a party, i.e., for the maintenance, compliance, development, control and execution of a contractual relationship established between the user and LABORATORIO REIG JOFRÉ, S.A.
• To manage the sending of satisfaction and quality surveys based on the purchase of the requested product or service to improve our customers’ day-to-day experience. Personal data will be deleted once the survey has been completed after a reasonable time to make improvements, activate new services and comply with the requirements of current legislation.
  The processing of your data will be based on the legitimate interest to improve the quality of the service when the user has acquired goods and/or services. In the absence of such a contractual relationship, the data processing will be based on the user’s consent contained in the current regulations in force. Likewise, withdrawing your consent to any aspect of the processing will not affect the lawfulness of the processing carried out previously.
• Pharmacovigilance: To manage any adverse reaction based on compliance with a legal obligation, LABORATORIO REIG JOFRÉ, S.A., will not communicate your data to third parties except in cases where it is necessary for fulfilling legally imposed obligations and obligations to the group to which it belongs in terms of pharmacovigilance. The data will be accessible to our pharmacovigilance activities service provider. The data will be kept until the Department that manages pharmacovigilance contacts you to handle the reason for your consultation and, subsequently, as long as necessary for fulfilling a legal obligation or the attention of responsibilities that may arise from the treatment. You can exercise your rights of access, correction, deletion and limitation of processing via email at farmacovigilancia@reigjofre.com. You are informed that in the event of a product transfer, your data may be transferred to the new marketing authorisation holder.

Transfer or communication of personal data

Your data will not be communicated or transferred to third parties except by legal obligation or need to be transferred to companies in the group for administrative and internal management purposes, which will act as Data Processors.

International transfers

LABORATORIO REIG JOFRÉ, S.A. processes your data within the European Economic Area and, in general, we hire service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If we need to use service providers for processing outside the European Economic Area or in countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing of your data through adequacy decisions, standard clauses, binding corporate rules, exceptions or any other instrument approved by the supervisory authority offering adequate guarantees for international data transfer.

Data updating

To keep the personal data updated, it is important that the user informs us of any changes; otherwise, we cannot be held responsible for the accuracy of the data.

The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to their actual situation, which is updated and accurate, being obliged to communicate any modification.

Third-Party Data

If the user provides LABORATORIO REIG JOFRÉ, S.A. with data about third parties for any purpose, they must guarantee that the data has been obtained lawfully, that they have previously informed those affected, obtaining their consent to communicate the data and that the information provided is accurate and truthful.

Mandatory nature of the information requested

All our forms use asterisks (*) to indicate mandatory data. If the user does not complete these fields or tick the acceptance box of the privacy policy, the information will not be sent.

Use of passwords

To access their account, USERS must “Log in” and include their email address and password generated in the registration form according to the complexity rules established on the website.

Users are responsible for the adequate custody and confidentiality of any identifiers and/or passwords they have chosen when registering, and undertake not to assign their use to third parties or allow other people to use them.

Likewise, it will be the user’s obligation to immediately notify the Data Controller of any event that could enable the improper use of identifiers and/or passwords, such as theft, loss or unauthorised access to them, in order to proceed with their immediate cancellation.

Rights of the data subject:

You have the right to access your data and obtain confirmation about its processing, as well as a copy of the personal data being processed. You have the right to update the personal data and request its correction if inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You can request limitations in the processing of your data or oppose its processing by revoking your consent, as well as exercising the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at Carrer Gran Capità, 10 – 08970 SANT JOAN DESPÍ (Barcelona). Email: rgpd@reigjofre.com or contact the Data Protection Officer at the address above or through the email – dpo@reigjofre.com

If you consider that your rights have not been adequately upheld, you have the right to file a claim with the Control Authority at www.aepd.es.

Data processing of Minors

Those submitting data through the forms on this website and accepting their processing declare to be over 14 years of age. Access and use of the portal are prohibited to minors under that age. If, at any time, the Data Controller detects that a child under the age of 14 has provided personal data, it will be cancelled. Likewise, parents or guardians may contact LABORATORIO REIG JOFRÉ, S.A. to block the access account of minors under their care who have registered by falsifying their identity.

Cookies

A cookie is a small file downloaded and stored on the user’s computer when accessing a website. Cookies allow the website, among other things, to store and retrieve information about the user’s browsing habits or their equipment and depending on the information they contain and the way they use their equipment, they can be used to recognise the user.

The user can prevent the generation of cookies by selecting the corresponding option in their browser preferences. For more information, see our Cookies Policy.

Last update: 1/2/2024